Muraq Support

Need help with Muraq? Contact wasayiqbal2@gmail.com.

Include your app version, iPhone model, iOS version, and a short description of what happened. A screenshot can help, but remove personal information first. Never send passwords, sign-in codes, or private API keys.

Prayer times and reminders

Check your location permission and notification settings. Prayer times depend on your location and calculation settings; confirm important times with your local mosque or a trusted local timetable.

Alarms and photo challenges

System alarms use Apple's AlarmKit on supported iPhones running iOS 26 or later and require alarm permission. To complete a photo challenge, open Muraq, unlock your phone if prompted, and allow camera access. Photo verification requires an internet connection.

The system alarm screen is controlled by iOS. Stopping a system alarm is not proof that a photo challenge has been completed. Do not rely on Muraq as your sole alarm for critical obligations.

Muhasabah history

Sign in to save supported Muhasabah history to your account. Check the cloud backup status before changing devices or uninstalling the app. Guest records and changes that have not synchronized may exist only on your device.

Account and privacy requests

Use Delete Account in the app's profile area to request account deletion. For assistance, data requests, or privacy questions, email wasayiqbal2@gmail.com.